Client Overview

Workplaze, is a purpose-built quote-to-cash platform designed for digital agencies. Developed specifically to meet the unique requirements of professional service agencies, Workplaze centers around the evolving needs of today's workplace and workforce. It integrates various management and planning aspects of projects and companies including HRMS, CRM, Resource Planning, and Project Management into a unified platform.

The Challenge

Workplaze began as an internal initiative aimed at addressing a significant challenge faced by digital agencies. Organizations struggled to find a suitable platform capable of supporting end-to-end business processes effectively. This inability to develop a comprehensive solution meant that it would be difficult to effectively measure key performance indicators (KPIs) critical to business operations. As a result, the operational efficiency and margins can be adversely affected. This is where the need of a purpose-built system designed to streamline and integrate essential functions such as HRMS, CRM, Resource Planning, and Project Management came into being. By consolidating these aspects into a single platform, Workplaze not only identifies and resolves the immediate points of contention but also provides a robust framework for enhancing the overall business performance and efficiency.

Our Approach

• A tailored approach keeping the needs and challenges of digital agencies ensures that the platform addresses the specific requirements of these agencies in terms of project management, client relationship management (CRM), resource planning, and other critical business functions.
• SaaS provides accessibility and scalability, while private cloud deployments offer dedicated resources, enhanced control, and customization tailored to meet specific organizational needs and security requirements.
• An effective Professional Services Automation (PSA) process assists in planning, accounting and management resulting in achieving maximum utilization of the workforce.
• Integrations with platforms like Slack, MS Teams, JIRA, Google Workspace, and MS offers seamless connectivity, flexibility and interaction.
• Competitive pricing : Being almost five times cheaper than competition ensures a strong value proposition for potential customers. It also fosters customer loyalty and assists in retention. Furthermore, partnering with Payroll & RnR platforms can help build a larger ecosystem.